How to fix blank/black screen issue on Windows 10

Keyboard shortcut troubleshooting

  1. To wake the screen, use either Ctrl + Alt + Del OR Windows key + P

  1. For a black screen, use Windows key + Ctrl + Shift + B. It restarts your graphics driver.

Monitor connection troubleshooting

  1. Unplug and reconnect any video cables (HDMI, DVI, DisplayPort, VGA). Try a different cable or a different monitor.
  1. Unplug unnecessary devices. Sometimes, external hard drives can cause problems during boot up.

Display adapter driver troubleshooting

  1. Rollback or update display adapter drivers in safe mode. (Refer to device manager and safe mode guide)

Windows troubleshooting

  1. Try updating Windows if possible. (Refer to Windows update guide)
  1. Go back to the previous version of Windows. (Refer to Go back to previous Windows version guide)

Guides For Clients | Windows | Black Screen | Blank Screen | Displays | Troubleshoot

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